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Senior Support Worker (Learning Disabilities)

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We are now looking for a Senior Support Worker to join our dedicated team of care professionals at our residential home at Middletons Lane in Norwich.

The home provides residential care for individuals who have complex behaviours resulting from the issues around their learning disability and/or autism.

If you are an experienced Support Worker looking to take the next step in your career or already in a similar senior role seeking a change of environment, come and be part of a team that values respect, dignity and kindness and that makes a real contribution to the quality of our service users lives.


Assist and support the Management Team in managing and supporting in the day to day routines of the Home.

Encourage and Support the Tenants to participate in a wide range of activities, ensuring they are as independent as possible with the correct and appropriate support.

As part of the Support Worker care team, to act as a key worker for specific tenants, assuming responsibilities as directed.

To lead a team of Support Workers; to ensure all tasks and activities are completed with appropriate guidance.

Support new staff members that come into the home and support with induction and Care Certificate.

Support the Management Team with duties designated to them and to complete them in a timely manner as is required

As a Senior Support Worker, you will represent the Service in a professional manner at all times.

Respond to Tenants, relatives and visitors in a welcoming and positive manner.

Responsible for the Administration of Medication as required to the Tenants using the processes in place.


As a Senior Support Worker, you will be able to manage change and be flexible, adaptable and able to work a variety of shift patterns including alternate weekends on a rotation basis.

Needs to have experience of working in a caring role as identified in a similar environment.

Preferred to have NVQ3 or Diploma or be working towards equivalent qualification to complete within agreed timescale.

Must have a positive attitude and commitment to Tenants, their development and the Service as a whole.

Have leadership and teamwork skills and have positive people management skills; be able to work independently and as part of a team.

Be willing to attend all training opportunities to ensure the best possible support for the Tenants is available and for personal and professional development.

Be able to make decisions and be able to act effectively and appropriately to emergencies and difficult situations.

Be positive in their approach to their role and in their support of others.

Lead by example; to be diplomatic, tactful and professional at all times.

Be flexible in their times of working to meet the needs of both the Service and the Tenants and to have good time management.

Be a Positive role model for both the Tenants and colleagues.


Middletons Lane opened in 2011, newly converted to provide one-bedroom apartments for six individuals with a learning disability and associated needs.

It was specifically designed as a specialist service, providing residential care to individuals who may at times present with challenging behaviour and require 1:1 support. We promote independence and individuality following a supported living model, whilst meeting the individual’s needs for high support levels.

Full Time, Permanent, 40 hrs per week

An excellent training programme and a commitment to ongoing personal development

Apply Now for immediate consideration, or for an informal discussion, please contact Gail Fone, Support Services Manager, via: (01603) 866755

We are an equal opportunity employer committed to developing our staff.

We positively encourage applications regardless of race, ethnicity, gender, sexual orientation, disability, religion or belief and age.

All Appointments are subject to an acceptable enhanced Disclosure and Barring disclosure.

Jeesal Group
Middletons Lane
Occupational fields: 
Support Staff
Fields of study: 
Health / Care management
Employment type: 
Full time
Years of experience: 
1 - 2 years
£8.61 per hour
Required general skills: 
healthcare knowledge
Required IT skills: 
MS Office (in general)
Closing date: 
Friday, 30 November, 2018