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Support Services Manager

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An exciting and unique opportunity has arisen to manage and lead a service provision for individuals who have complex behaviours resulting from the issues around their learning disability and/or autism.

Your expertise, passion and creativity will ensure the highest standard of care.

We offer a starting salary of up to £30,375, dependent on experience, together with an excellent training programme and a commitment to ongoing personal development.

Full time, Permanent. (40 hrs pw).

About the role:

You will have overall responsibility for the efficient running of the home

Ensure professional and administrative management of the home and promote the highest standard of care to our individuals who use the service

Lead the team in ensuring that the standards of quality, safety and expectations of The CQC essential standards are met and maintained

Support and supervise team members in accordance with policy and procedures

Monitor and manage regular team meetings and individual supervision of staff

Ensure that all Health & Safety requirements under the Health & Safety at Work Act 1974 and Management of Health & Safety at Work Regulations 1999 are met and maintained

Attend or host tenant reviews, 117 meetings and any other meetings required

Monitor and implement the individuals service support plan Packages and Risk Assessments

Provide support if required in emergencies and be prepared to assist within the wider organisation

Act as an Ambassador and represent the service in a professional manner

Respond to individuals who use the service, relatives and visitors in a welcoming and positive manner

Attend sub group meetings and be part of the on call system

Candidate Requirements

You will have the required qualifications for CQC Registration, EG: a minimum of an Diploma Level 5 in leadership for health and social care or NVQ level 4 in Health and Social Care or an RMA (Registered Managers Award) or equivalent

Have a demonstrable track record of sound leadership and teamwork within a similar environment and position

Needs to be flexible in terms of working hours and patterns to ensure management cover and support is readily available at all times (to include sharing bank holiday and week end work)

A positive attitude and commitment to individuals who use the service, their development and the Service as a whole

Needs to be able to make decisions and act effectively and appropriately to emergencies and difficult situations and able to work effectively and autonomously.

About Us

Jeesal has been supporting people with complex needs for over 30 years and has received a number of accolades during this time.
Ashwood House and Salcasa House are based in the Norfolk village of Buxton, between Norwich and Aylsham.

Ashwood House, opened in 1999, provides residential care accommodation for seven people with a learning disability and associated needs. The house provides accommodation for five individuals in the main house with two adjoining, one bedroom apartments.

At Salcasa we provide the opportunity for five people with a learning disability to create their own home.
Salcasa opened in 2001, providing residential care services for a mixed gender group of five people with a learning disability and associated needs in this modernised bungalow. This includes a one-bedroom apartment annex.

How to apply

Apply online for immediate consideration. Or alternatively, you may speak to a member of the Human Resources team, via 01603 937632 or via email:

Closing date: 12 noon, 25th January 2019, however we do reserve the right to close the advert early should we receive a high volume of quality applications prior to the planned closing date.

Jeesal Group
Occupational fields: 
Fields of study: 
Health / Care management
Employment type: 
Full time
Years of experience: 
3 - 5 years
Up to £30,375 (DoE)
Required general skills: 
healthcare knowledge
Experience of working with people with a Learning Disability at Deputy or higher level would be desirable
Required IT skills: 
MS Office
MS Excel
Closing date: 
Friday, 25 January, 2019