Introduction to Jeesal Residential Care Services Limited

Jeesal Residential Care Services Limited has been providing high quality support to individuals with a learning disability and associated needs since 1985, and is now one of the largest care providers in North Norfolk.

We provide a range of residential services to meet individual needs and provide support in a person centred way- promoting choice, autonomy and independence, reflecting the principles of Valuing People (Department of Health, 2001).

The development of services, our growth and nature of facilities is undertaken with consultation with tenants, parents, advocates and various agencies involved. Tenants present and future life styles are handled with upmost consideration and sensitivity, supporting individuals in a person centred way to enable them to achieve personal goals.

We provide a range of single living accommodation with high staff ratio, smaller group homes following a supported living model. We pride ourselves as a flexible, professional and experienced provider of support services specialising in Learning Disabilities, Autistic Spectrum Disorder (ASD), Asperger's Syndrome, Epilepsy, Prada Willi Syndrome, Dementia and Challenging Behaviour. We have services throughout North Norfolk and the city of Norwich: including, rural locations in breath-taking countryside, to town houses and apartments in various bustling coastal towns and villages.

We provide funding and support to new clients to personalise their new accommodation reflecting our values and person-centred service. These funds may be used to redecorate their new accommodation to meet their personal tastes, to buy new furnishings, linens, towels and technical equipment, enabling the individuals to create their new home.

We Provide

• A range of specialist and generic residential care services registered with the Care Quality Commission (CQC) across Norwich and North Norfolk. Accommodation ranging from small group homes, shared apartments to purpose built single living accommodation with additional communal areas, focusing on meeting an individual’s needs and preferences in line with their personal support package.

• Specialist support services for elderly individuals with learning disabilities and associated needs, where the environment has been adapted to remain accessible and staff have specialist training in dementia and needs associated with age. We have multi-disciplinary professionals on hand for support and advice from issues of nutrition to mental health.

• Specialist support services for individuals with learning disabilities, challenging behaviour and complex needs, where specialist staff knowledge, support and the home’s environment have been considered to enable an individual to fulfil their potential.

• Specialist support services for individual with learning disabilities and autism where knowledge and specialist staff training allow the correct level of support that enable an individual’s autonomy and achievement.

We Support

• Individually tailored comprehensive support solutions, creating a person-centred service that ensures an individual’s choices are heard, listened to and realized, enabling personal goals and ambitions to be achieved. We encourage positive risk-taking and decision-making in order to live a self fulfilled life safely.

• We work with individuals at appropriate levels of support to improve and develop life skills. For example, assisting and individuals in preparing a meal of their choice, breaking the activity down into small stages, over time with repetition, staff support and encouragement the activity is successfully completed alone.

• Use Total Communication approach ensuring that an individual’s voice is heard. Total Communication uses bespoke systems of aids and adaptations to enable and effective support structures for individuals, as well as staff, family and friends. These include verbal cues and prompts, the use of pictures, photographs, gestures, sign language (Signalong) and objects of reference. The use if low and hi-tech tools builds on the persons existing communication profile, reflecting our commitment to a person-centred approach to care.

We Care

• Promote independence, ensuring that individuals      receive the support they need to live their lives the way they want, with dignity and respect. Individual’s support packages are reviewed and life goals are listened to, including preferences for accommodation now and in the future.

• Promote better understanding of the issues relevant to individuals with a learning disability and associated needs, continuously pursuing their positive inclusion and acceptance within the wider community.

• Promote an individual’s human right and equality by ensuring they are informed about their rights and supported in having a voice.