Effective Communication

Course Summary: 

The aims for the course are to support staff in their communication and means of communicating with Service Users with Learning Disabilities and complex needs.

Learning outcomes: 
Defining communication
Reasons why we communicate
Considering the cause and effect of communication breakdown
Possible causes for communication difficulties
Creating an effective communication environment
Recognising difficulties with speech, language and social communication in people with Learning Disabilities, Autistic Spectrum Disorder and mental health problems.
Considering how it may feel to experience communication difficulties
Effective strategies for meeting the communicative needs of others
Awareness of Signalong, PECS, visual timetables and supports, Intensive Interaction and high-tech communication devices.
The importance of checking a person has understood a message
Sources of information and support available
Requirements: 

There are no pre-requisites to undertake this training. However, attendees are encouraged to read around the subject area and complete a reflection of learning and application to practice at the end of the programme. We request that you complete an evaluation form as we regular review both the content of our programmes and the teaching style of the facilitator.

Certification: 

All attendees receive a Certificate of Attendance, which can be used as part of your continuing professional development (CPD). Those courses with a UEA logo are also endorsed by the University of East Anglia. The Jeesal Training Centre is also recognised as a Centre of Excellence with Skills for Care and has the Silver Award standard with NHS Digital.

Review this course: 
Total reviews: 56

What people say about our courses

Informative and done in a way that's invaluable to those without experience, which is incredibly important. Very good course – Epilepsy Awareness

Very good presentation. Learnt a lot of new things after 19 years working with Jeesal – Thanks – Autism Awareness

I thought this course was fantastic! So much useful information. I will Definitely take this back to the unit with me! + Selina was really helpful & answered all my questions! – Effective Communication (Jan 18)

As a nurse of many years, I have done countless first aid courses and this course has been the best course I have ever attended. This is for lots of reasons from Amanda's great teaching style, sense of humour to the resources i.e. the ball and choking aid and the imaginative ways in which she delivers the assessments. It always usually very predictable when it comes to the scenario's but this is the first time i have been surprised. Really amazing and fantastic day! – Emergency First Aid at Work

I think some training can be boring. Amanda made it fun to learn. She is definitely an asset to yourselves – Moving & Handling

Amanda was thorough and made sure we understood before moving on. She also added fun to the mix, which made us relax and engage willingly – MVA

I found this course very enjoyable, the videos were emotional but I learnt so much. It made me value and appreciate what a great professional company I work for. I would love more training. Thank you – Safeguarding

Very very good teacher! Made things normally complex easy to understand – Mental Health & Learning Disabilities

I found by training to be informative, interactive, interesting and enjoyable. Thank you Karl for your knowledge, I enjoyed it :) – Medication Awareness

The best capacity training I have had, well done Karl, very good – Mental Capacity Act and Deprivation of Liberty Safeguards

Course Outline

Effective Communication

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4
Duration: 
2.0 hours
Available: 
Onsite
Course date: 
Tuesday, 15 January 2019
09:00 to 11:00
63 days remaining
Tuesday, 12 February 2019
09:00 to 11:00
91 days remaining
Tuesday, 12 March 2019
09:00 to 11:00
119 days remaining
Tuesday, 9 April 2019
09:00 to 11:00
147 days remaining
Tuesday, 21 May 2019
09:00 to 11:00
189 days remaining
Tuesday, 11 June 2019
09:00 to 11:00
210 days remaining
Tuesday, 9 July 2019
09:00 to 11:00
238 days remaining
Tuesday, 10 September 2019
09:00 to 11:00
301 days remaining
Tuesday, 15 October 2019
09:00 to 11:00
336 days remaining
Tuesday, 12 November 2019
09:00 to 11:00
364 days remaining

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Jeesal Group was established over 30 years ago by Jeeva and Sally Subramaniam who have dedicated their lives to providing person centred care for people with a developmental disability.

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